Angelo Calamita
I would give a ZERO review if i could. STAY AWAY do not call these guys unless you want to get ripped off. I called them about my blower motor which stopped working. I called Cool Today & he told me it would cost me $1300.00 to replace the motor and labor as motor was not under warranty. So I did some investigating and found that I can get a motor between $300-$500 so I bought 1 and put it in but I must of got a bad unit as it did not work. So I called these guys again to see if the 1st guy may have been off but no he said it was the motor only to find out this guy wanted $1600.00 to replace the motor as they both told me the motor wasn't under warranty. So I sent them on their way after I paid the their rip off fee. So I decided to call an other company Foundation Air, guy can and diagnosed it said the same thing the motor is no good. Ok how much Foundation Air told me that the motor was under warranty so NO CHARGE FOR THE MOTOR as Cool today wanted an astronomical fee for the motor and install, and I only had to pay him $280.00 for the install. Moral of this story is if you need some AC work done, you might NOT want to call cool today. Call a company that actually knows what they're doing. Foundation air friendly. Very nice person came down to do the work. He was very honest and told me my motor was under warranty. Office lady Jamie that I called was extremely friendly. All around great experience with foundation Air. Stay away from Cool Today as they're looking to GET rich overnight and RIP YOU OFF.
Response from owner
December 4, 2024
Other reviews
Gladiator
I have got 2 ACs and 1 water heater installed in the last 8 months which have broke over 5 times. The one AC system didn’t work for a month shortly after they installed it. I had to wait for a part. Then the second time it broke I had a tenant with a baby staying at my place there was no AC for a week and I had to refund them for their stay hoping they don’t give me a bad review. To deal with the associates of Cool Today isn’t fun. They have a huge company disconnect. No one knows what is going on. Also they DO NOT deliver same day service if you happen to have a problem on a weekend forget it. Their prices are the highest across town and the service is mediocre. I would definitely NOT Recommend this company.
Kaitlin Schneider
Highly recommend! Phil helped us find the right system for our needs in our price range and literally the next day we had a new air conditioner 😍 Freddy and Jesus were AMAZING! They went above and beyond installing the new system and duct work with care. They made sure we understood how to best care for the system and use the new thermostats. They did all the work quickly and did a fabulous clean up job too. We can't say enough good things about Phil, Freddy, and Jesus 💯 💙💙 Thanks again! 💙💙
Cindy Ferda
I love dealing with Cool Today. From the first phone call for service to the completion of the problem, everyone is professional and very helpful. Technician showed up when he was supposed to. Fixed the problem and reported back to me what the issue was.
RZ8
I`d put Zero stars instead of 1 star if there was such an option. I bought a house with new AC unit installed by previous owner, it worked perfectly. Signed up for regular maintenance with Cool Today. The unit stopped working shortly after the first maintenance. Had multiple visits from Cool Today coming up with all kinds of issues, that did not fix the problem, the AC was no longer operational. The most outrageous suggestion I got from Cool Today was that I needed to tear down the excellent metal ducts that were in perfect like new condition and had to replace them with new ones provided by Cool Today, the cost of work 15K+. This was the last straw that tipped me off, I called several expert inspectors to inspect my AC unit. The finding made by one of them was shocking - there was a hole in the coolant pipe, that could not appear there on its own, somebody had to physically poke the pipe, the coolant leaked out and evaporated that irreparable damage to the running AC. Nobody had access to or opened the AC, but Cool Today team during the maintenance. Besides the unit was shifted during the maintenance in a way that jammed the goffer and the air could not flow in the house no matter how hard the AC worked, with leaking coolant on top of that. These are just facts. It does not come to not enough knowledge, it comes down to alleged intentional damage of my property and unfair business practices, in my opinion. If I`d stayed with Cool Today and followed their advice they would have proceeded with the ducts work replacement, but the AC was irreparably broken at the time, so they would follow with AC replacement as well. I am honestly terrified that this company is out there after having dealt with them.