Dave Babel
I went on the monthly service with cool today as they shared they would send out the various technicians for electrical plumbing and HVAC throughout the service. Each time they came out to do their "complementary "inspection, the technicians always pushed for a specific service with an exorbitant cost. I've come to find out that all of the technicians at cool today are Commissioned based. So, the more they can sell you the more money they make. I've realized that $450 to change out an outlet might be a little steep and now I know why.. I recently had a very similar experience with my HVAC system. Though I am on their monthly service plan, they want to charge me $250 to replace a $20 part that takes five minutes to replace. It sure does make it challenging to trust a company who pushes their employees to sell as much as they can and they can make money off of us that way. Not such And ethical business model
Response from owner
October 22, 2025
Other reviews
Kia hostetler
The team at Cool Today is very responsive! We were able to schedule an appointment easily with communication from the office and service technician throughout! No need to worry about the arrival- when they say they will - they do. Our tech was Kevin. Very knowledgeable, nice man delivered and explained his process clearly. Highly recommend the company. We have used since our relocation and will continue.
L. Anne Feichter
Jarod was great! He helped me set up my Lennox thermostat on my phone and was super patient. He was so helpful. He took time to make sure everything was working perfectly. He was professional and very friendly.⁹
Linda Johnson
This was a weekend call. Noah came as soon as he could. He was polite, professional and friendly. When I described the problem, he knew what is was and fixed it quickly!
Christina George
Great work!👍Knowledgeable and efficient! A great company to do business with!