Desiree Metcalf
Cool Today is the coolest! The technician was professional, friendly and explained things clearly. He did not try to up-sell anything which was refreshing. They made honest suggestions and had fair prices. Excellent customer service!
Response from owner
March 4, 2025
Other reviews
Lawrence Quinn
Update: Cool Today has done an excellent job fixing these issues. They have been diligent and earnest in their efforts. Because of their genuine concern and effectiveness correcting the issues, I am changing my review rating to 5 stars. Well done Cool Today! We've had a code 22 on and off since the install November 2024. Raphael Ramirez, a service technician, came today to do a maintenance check. He got a code 22 just like we have been getting since the install. Raphael said a code 22 must be corrected, since it's an error code there is something wrong. I told him I've called in several times to get it fixed but to avail. Also, the hurricane pad cracked shortly after install and the rear inside unit has had a cracked hinge since the install. Still waiting to get everything fixed after a year! How much longer must I wait??
Steven C
Cool Today had sent me a solicitation for a $59 hot water heater flush. My heater was installed 2 years ago and had never been flushed so I took advantage of the offer. Their service tech Ken P arrived according to schedule and rendered courteous and professional service. He was clearly very knowledgeable and his work exceeded my expectations. In summary, I was very happy with this service experience and would recommend Cool Today to others that need this type of service.
Shanna Runge (E Z Dock Marine, Inc.)
Had an issue with new AC unit installed 6 months ago; they were quick to respond, ordered the part and it was covered under warranty!! Repair tech Dmitry was super nice, professional and efficient.
Igor Yampolsky
Tech Mark was very knowledgeable, answered all my questions, and tuned up my system for optimal performance. Great skills and communication. Thank you!