Dianne Calhoun
I am extremely happy that I chose Cool Today. They responded to my request for a service call within minutes and a Service Technician was at my home very shortly thereafter. He was very professional and did a thorough job of evaluating everything and finding the problem. He then showed me what was wrong, explaining everything in precise detail. I was very impressed with the fact that he spent the time to do this and didn't begin to start a sales pitch. This showed me that this company has integrity as do their employees. I can assure you that this company is who I will call when I am in need of future service and / or a new unit.
Response from owner
March 11, 2024
Other reviews
Allen SRQ
I’ve been a long term customer and always dealt with prompt and courteous professionals; knowledgeable and experienced service technicians. Donald did a great job resolving my A/C issue. As far as regular A/C maintenance, performed by different/maintenance techs who are doing their best and work had, I noticed that some of them need to be better exposed to more/different filtration equipment that’s installed in the field.
Chris Reagan
Purchased new AC units through Costco in September 2024, they contract with Cool Today. Cool Today installed two residential AC units in one day. Friendly, organized and clean team. I had an issue with the thermostats a couple months later (11/25/24). A tech (Isaiah G) came to the house and quickly resolved the problems. Friendly, super smart and helpful. I highly recommend Cool Today for AC install and service needs.
Priscilla Adams
Mike is very deserving of his five star rating. He is prompt, neat, very considerate of my home.. he made a special trip to get a new hose to drain my water heater so his hose would not dirty my carpet. He is clearly knowledgeable about his job and was very helpful and polite.
Sweetie J
Adam Collins was thorough, professional and honest. My experience was positive with him. Now, a few months later we call for service again. We were told a full replacement was needed at 11,500 for a 3.5 ton. Conveniently they had a “salesman” in tow to conveniently take care of the sale…doesn’t seem like they even considered a repair right? We found a company for a larger 5 ton at 5100 installed…that’s a savings of more than 50% (see my review for AC Wholesale). I’d have to give a low rating because it felt dishonest and gouging.