EmpressJay
This was the best customer service we have ever experienced. The first visit from Rob was a great encounter. He was very patient and knowledgeable on the products and services. He explained everything clearly and step by step on how the process would go. He really went above and beyond to help us finance the best unit for our needs. The process was extremely fast and simple. On the day of the install, Johnny nd Edwin arrived on time and were amazing off the bat. Both were friendly but still got straight into it immediately. They worked so hard and diligently. We were amazed at how much work it was and they did it efficiently. I applaud them, especially in this Florida 90 degree weather. CoolToday gained a loyal customer today. 10/10 definitely recommend !
Response from owner
May 10, 2024
Other reviews
Andrew Lundstrom
Always professional and fast to respond. Always do a great job and keep you very informed. They are a trustworthy company. I use them for both A/C and plumbing.
Marguerite Hunt-Evans
Scheduling an appointment to accommodate my busy schedule was not a problem. Dean arrived on time for my maintenance check and was very pleasant. He answered all of my questions and explained my systems problems in a way that I could understand . Thank you Cool Today!
Nanci LeMaster
CoolToday technician was pleasant and thorough as he explained to me what he was checking and how my unit was operating. He did not attempt to sell me something extra because nothing was needed. I set up a new contract for maintaining my AC unit. He was a very informed and congenial person.
Charlie Shames
Tim the technician showed up on time and was very professional. I have relied on Cool Today for years and appreciate their quality service, problem solving, and courtesy.