Grant J
Tech didnt know why he was out there to do follow up work that was supposed to be done by an experienced technician
Response from owner
December 9, 2025
Other reviews
cora
Great service. Great price very honest. Military discount
Debra Warlick
Ryan Dragon was very pleasant and professional! He explained what he was doing. He explained the Total Care Plan. He took good care of our A/C System. We enjoyed having him as our tech! We’ll be telling our friends out Cool Today!!
Monica Van Buskirk
I've used Cool It Today and 2 homes. That is how happy we've been. They were not easy installations but they handled it very well. I highly recommend them.on 9/17/2025 Turell did an excellent job. He is a gentleman.MVB
Joshua OHara
I don’t leave a lot of negative reviews because I think everybody has good and bad days however… I bought a new house and figured I’d have cool today come out since There was some water pooling on my 1st floor unit. They did come out quickly and did a basic cleaning of the drip lines. Their “Technician” Said our upstairs unit is 12 years old, and low on coolant. He said it’s working now, but will probably stop working within the month. He said these units are so old that doing that process might actually break them so he recommended 2 new units to the tune of 16K. I just Purchased this home that passed inspection so I very surprised about that recommendation. A few days after the technician came out , all of a sudden my capacitor stopped working… I call that suspicious, but hey coincidences happen. My father-in-law suggested using Parrish AC for a second look. They came out the next day, took a look at my AC units and said Your coolant levels are fine and the units you have are out of warranty, but they’re very sturdy and looking in good condition. I asked, how much do I owe you? And his reply surprised me. You don’t owe me anything just to take a look, but if you ever do need actual work done keep us in mind. I will only use them going forward! But this isn’t a review about them… I understand recommendations aren’t necessarily always bottom of the line or cheapest solutions But here I am three months later with no extra work done and my AC is blowing at 68° through a Florida summer! Cool Today, politely GFY… Hopefully this was a one time thing and they aren’t ripping off older folks for thousands of dollars.