Jake Clint Cox
The AC unit all of a sudden stopped working. The NEST thermostat in the photo ls what I was told had to be replaced for $379 with an unknown thermostat. But then they said the wiring had to be replaced at the condenser unit. So a 6 foot piece Of fully accessible thermostat wire was $279 For something that cost about five dollars at most. Then they said there was a bad capacitor, that was another $279, first of all there was nothing wrong with the Capacitor because the Condenser fan was running fine before they got there. Anyway, I didn’t want argue with them. So I paid it. The repair men have now become Salesman that get commission on everything they replace. Big scam!
Response from owner
June 9, 2025
Other reviews
Pat Havens
Marcus showed up on time, was very courteous and explained what needed to be done. I was very happy with my service.
Susie Kucia
On Friday, June 5, my air-conditioning went out. It was 86° in my home and I called another service and they couldn’t come out till next week. I called Cool TODAY! after 5 o’clock and she said they could have somebody out between eight and 11 that night. Couldn’t believe it I did get Joe Zagorski and what a blessing he got my AC up and running. He checked everything to make sure there was gonna be no problems before he left me. This company is absolutely the best bar none because they have Joe I canceled my appointment with the other company which they were cheaper for my other unit for next week and am more than gladly to pay the little bit more to have the best in the business thank you Joe thank you Cool TODAY!. You will always be servicing my air conditioning units and when it’s time to buy a new one, you will get the job as long as I can have Joe if you had 10 stars or 100 stars I would mark them all so so happy thank you
nicole barkley
The gentleman that came today was very professional very thorough with his work overall and explained everything in great detail. Yes, I would recommend them. But as far as pricing goes, I can’t say I haven’t really priced other places out yet
Rob Haygood
Technician arrived and performed my service and didn’t try to upsell anything. Very happy with his work.