Jamie McCormick
Edwin is fantastic, couldn't be happier with how everything went! We had low coolant and called to have them back out, they sent Ahmad Suliman. He told us there was no leak and all we needed was a recharge. When he went out to take the valve off, he broke it and all the coolant escaped. He then said there was a leak, and that he would repair the valve the next morning. He never showed and their service manage called to tell me it was our fault the valve broke since the unit was old. He then tried to sell us a new unit, or charge us over $5k to repair it. We will never use them again, they broke the valve and are flat our refusing to fix what they did.
Response from owner
December 4, 2024
Other reviews
lvanpassel
Jimmy came 10 minutes early, was extremely courteous, explained to me all my options, and did all the work as promised, highly satisfied as usual with this company
Robert Byrne
Sam called to tell me when he would be here. He arrived when he said he would. He did a thorough inspection of our AC system and gave me good news. I don’t think you can do better than that. Very satisfied!!!
Judy Farris
When I called Cool Today the person was very helpful and quickly set up an appointment for a new kitchen faucet to be installed. Receiving a text confirming the arrival time wa appreciated. The technician was pleasant, efficient and skill in completing the installation. I would not hesitate to contact Cool Today for any future home issues.
Mic SRQ
Chris and assistant came to maintenance my air conditioning unit today. And he did a wonderful job! Great work repairing the parts and very professional service. I’m very happy with them.