Jane Jasek
Cool Today installed a new AC system for us recently. Chris in sales is very knowledgeble and helpful he responded to several questions after initial visit. Paul, who led the installation with another technician was super skilled. We appreciated the automated text system to track their arrival time, with photo, and the covering they put all through our house and up the stairs to protect flooring. Paul also crawled in our attic to repair a crack in the discharge pipe! Overall Cool Today made us feel confident about our purchase. One star deducted for pretentious (and annoying) post-purchase rating request texts and emails faking the company president's name. Otherwise, five stars.
Response from owner
October 31, 2025
Other reviews
Thomas Cronin
Fabulous service. Great price. Terrific job done. Will use Cool Today from now on Kudos to Joseph St. Mark!!!!!!
Rhona
The Cool Today tech was/is gracious, respectful and knows the technology. I used a coupon so the service cost for the A/C was a real bargain. Appreciated the honesty and customer care. I hope You value your employees too!
Mary Mies
I had a very positive experience with my A/C service technician this week. Ronnie is extremely knowledgeable, thorough, and professional. He came out for a repair on Monday and found that we needed a new part. He was able to get the unit working while we waited for the part. He came back a few days later, repaired the unit and then found some other issues that needed attention and he quickly and confidently took care of it. Thanks Ronnie
Linda Johnson
This was a weekend call. Noah came as soon as he could. He was polite, professional and friendly. When I described the problem, he knew what is was and fixed it quickly!