Jonathan Schaeffer
Technician was courteous and professional. Jaziel did an outstanding job performing the yearly service on my residence. I did give a 3 star rating due to the fact that you no longer get 2 minor toilet rebuilds for free with the service plan. I was informed that it would be $300 per toilet for a minor rebuild……that is INSANE!!!! I would much rather go back to paying the $359 yearly fee and have 2 toilet rebuilds included. Definitely think this is something you should re-consider as I would have to assume this isn’t the first time you have heard of this concern from a customer. Like many homes in the area, we have 3 toilets so that would be $900. I will YouTube educate myself and figure out how to do it on my own. I have been a customer for over 5 years, to be honest, this could be a game changer.
Response from owner
July 18, 2024
Other reviews
Connie Smalling
First I would like to say I received a text from William with a photo of him that he was on his way. That was great getting a photo so you know it is the person coming to your house. William was friendly and explained everything I need to know. Also told me option that were available to me. Was very well educated in his field and honest. I would use Cool Today again!
Barry Seitles
Came on the early side of our time window appointment. Have used Cool Today a few times and the employees have always been professional, courteous, and efficient. Will use again
Joanne Miller
Roman was punctual, polite, explained everything throughly. Neat, clean job very efficient. I’d highly recommend Cool Today!
Betty Jean
I have used this company for my electric, plumbing, and small light fixtures replaced and I have been very pleased with their work. They arrive on time, have supplies in their truck for the scheduled repair and answer my questions about finished work. I recommend them for plumbing, electric and maintenance of my air conditioner system. They arrive on time, have all the supplies needed for the job and do excellent repairs . I highly recommend them for maintenance work on items in my home. They have replaced light fixtures in my home and their prices are very reasonable. The employees are very polite and I have not had any problems with the quality of their work or the items they have installed. I recommend them for plumbing, electrical and installation of lighting fixtures.