Lorain Surdovel

John McDonnell

Our technician Steve Nadon was professional and courteous. He did an excellent job in correcting the issue and explaining the mechanics involved in detail. Happy with the work. The only disappointment is that Cool Today no longer provides the 4 hour window. This was a very important consideration for my wife and myself. Other than that, good work by Steve.

Susan G

The electrical issue was identified and repaired quickly. Always professional, friendly and the technician was explained the issue. I can always rely on Cool Today to make all repairs completely.

Lawrence Quinn

Update: Cool Today has done an excellent job fixing these issues. They have been diligent and earnest in their efforts. Because of their genuine concern and effectiveness correcting the issues, I am changing my review rating to 5 stars. Well done Cool Today! We've had a code 22 on and off since the install November 2024. Raphael Ramirez, a service technician, came today to do a maintenance check. He got a code 22 just like we have been getting since the install. Raphael said a code 22 must be corrected, since it's an error code there is something wrong. I told him I've called in several times to get it fixed but to avail. Also, the hurricane pad cracked shortly after install and the rear inside unit has had a cracked hinge since the install. Still waiting to get everything fixed after a year! How much longer must I wait??

morpho mark

Installed by CT over a year ago, several PM visits since then. They've always been professional, on-time and efficient. No buyers regret here.