N Miller
Had plumber out to evaluate shower faucet that was not working. He said we needed a complete new faucet and quoted 1800.00$ to replace the faucet and the shower is plastic easy access in wall behind it from closet. We went to lowes and purchased a new knob and cartridge took 30mins to change out and it was less than 50$! Why he said it was a 1800$ job i have no idea but it was the most absurd price for a simple fix that wasn't even the issue! Beware. He also didn't even have the part on his truck to even repair if we did want it repaired and said they couldn't come back have until Monday to get it fixed!
Response from owner
March 25, 2025
Other reviews
Roberto Ortiz
John S & Kim ( service tech’s ) were excellent! They both took the time to explain and show me the work on my 25 point tune-up service. Cool Today customer service is second to none!!
Mark Westervelt
My third time using Cool Today was to replace our HVAC heat pump system. Cool Today provided the best system and the best price of 3 vendors! Sale and installation personnel were super nice; I got the feeling they like working for their company.
Kia hostetler
The team at Cool Today is very responsive! We were able to schedule an appointment easily with communication from the office and service technician throughout! No need to worry about the arrival- when they say they will - they do. Our tech was Kevin. Very knowledgeable, nice man delivered and explained his process clearly. Highly recommend the company. We have used since our relocation and will continue.
John Meyer
I had a new water heater installed at my house by this company. Prior to installation I asked to have the plumbing manager call me two different times. I was never called back. After the installation I had some questions and concerns about the job and price I had to pay. I called and left a message two times for a call back and was told both times a "Donna" would call me right back that day. She never did. The work done was satisfactory, however the price seemed way out of line and the customer service after the sale is terrible. I still have questions and concerns.