Paul Leichter
Very easy to deal with. Sales tech was courteous, on time and explained the unit and the financing options. Efficient installers arrived on time the next morning and completed the installation within 24 hrs of first contact.
Response from owner
June 25, 2025
Other reviews
Sweetie J
Adam Collins was thorough, professional and honest. My experience was positive with him. Now, a few months later we call for service again. We were told a full replacement was needed at 11,500 for a 3.5 ton. Conveniently they had a “salesman” in tow to conveniently take care of the sale…doesn’t seem like they even considered a repair right? We found a company for a larger 5 ton at 5100 installed…that’s a savings of more than 50% (see my review for AC Wholesale). I’d have to give a low rating because it felt dishonest and gouging.
Don Hanzlik
Response to our service request was very good. Technician was very polite and efficient. However, it seems like every time a Cool Today tech comes out they find something wrong with what the previous person did, and then want to sell a replacement item.
Guillermo Losada
I recently had the pleasure of engaging with Cool Today for an issue with my AC unit, and I couldn't be more impressed with their service. Their professionalism was evident from the moment Donal Davis, the technician, arrived. What struck me the most was their honesty in diagnosing the problem. Rather than attempting to upsell unnecessary services or parts, Donal provided a thorough analysis and only charged for the visit when they did not identify an actual issue. This integrity level is commendable in an industry where trust can often be elusive. Cool Today's transparent approach, embodied by Donal, instilled confidence in their expertise and commitment to customer satisfaction. Not only did they resolve my AC problem efficiently, but they also left me feeling reassured that my best interests were their top priority. I wholeheartedly recommend Cool Today, specifically Donal Davis, to anyone in need of HVAC services. Their honesty, reliability, and professionalism, as demonstrated by Donal, set them apart, making them my go-to company for any future needs. Thank you, Cool Today, and thank you, Donal Davis, for exceeding my expectations and restoring comfort to my home!
Vikki Irizarry
Ken Planz was exceptional in providing information and explaining what needed to be done. He knows his stuff! I've been having this water and hot water issue for over a year....Iuckily I called the right company.. thank you Cool Today. I will highly recommend your professional and prompt services.