Truth Seeker
I Would use any plumbing company, but this one. The latest debacle was when we called them at 9Am and needed our pipe snaked as everything was clogged, including shower and toilets. This has happened before and we knew it just needed to be snaked like they have done before for us. They were supposed to be out between 12 and 4pm. The guy showed up at 4 o’clock and said that it was too windy for him to snake the pipes. At the time the wind was 15 mph, but not steady. He said it was too dangerous and would come tomorrow, but they would not come again until somewhere between 12 and 4pm again! I am a disabled senior that has recently had colon surgery and I needed my bathroom in working order. I refuse to wait 24 hours for them to come back out. Highly unprofessional and we will not utilize this company again. We have already given them thousands of dollars for a re-pipe job a few years back and we have had problems with that re-piping as well.
Response from owner
February 10, 2026
Other reviews
Vince Puleo
Eliseo was.great. He throughly explained his service. I hope I continue to have him service my units
G G.
Sam arrived on time. He explained and showed me pictures of what he found on inspection. Recommended solutions and gave me the option of completing all or some on the fixes same day. I was surprised to see my system had started growing mold. We took care of that right away. He installed 3 UV lights inside the system.
F. Carpenter
I want to say how much I have appreciated Cool Today over the past couple months, and most recently the visit from our technician, Omar, compelled me to ask him how I could express my gratitude for his high standard of ethical and gracious professionalism. Because of Omar, I’ve decided that I’m only calling upon Cool Today for our plumbing and HVAC needs!
Rick Davies
We’ve used CoolToday and other affiliated entities over the past years. We’ve always been impressed with the quality of service and attention to detail we’ve experienced.