Alexis Wilson
My air conditioning was working in my home but making a loud noise so I called to see if someone could check it out. The tech looked at the manufacturer date and said we needed a new one without ever assessing it. He said to repair it would be $8,500 and that it would be cheaper to just get a new one. The next day a sales man came and gave us a quote of $16,000 for a new one, this was bare minimum without any extras which they recommended we do extras (duct work, new lines, etc). We ended up calling another company and they gave us a quote of $1k to repair and $11k with extras to replace. The people were at least friendly but I would not recommend this company
Response from owner
April 28, 2025
Other reviews
Allison Thomas
I had an amazing experience with Cool Today/Plumbing Today. I got a text from our VRBO guests staying in our home while we’re away. She said a shower head had only a trickle of water, no pressure. After checking into possible causes, couldn’t determine it, so I called Plumbing Today, (because of the good reviews). They went to the house within 3 hrs., and the plumber discovered the shower head was just loose. So he didn’t charge me for the work, and the service fee was even less than what I expected! I’m a HAPPY WOMAN! And will definitely use them again!
Kathleen Eve Kelly
From the first contact to insulation, I have been neyond pleased. The salesman Rob was excellent. Very thorough and professional. Answered every question and gave us answers to questions I didn’t know to ask. I’ll be honest, I had other quotes, and they were all pretty close but when he asked about any veterans in my family as I would get a discount, I cried. Your company and its employees are amazing. I asked for his boss’s number and as soon as he finished up the sale, I called his boss and told them how pleased I was. One day later, today, was the installation! One thing I like is the texting with a link to follow your worker. And they also called. I had Paul and Fred. Cordial, polite, explained everything. I was super Impressed! It feels so cool.in my home today! Thanks to Cool Today!!!
Eddie B
The worker did an excellent job getting my ac going he also warned me at the construction work on the installation needs to be fixed and I should call a contractor to have it done. The air conditioner was put in by my contractor and I don’t like him. O Can you give me any assistance of this?
Greg S
I've never had a worse experience with a company in my life. I installed a $20,000 system and it started failing and having issues immediately. I had no air conditioning for almost 5 days even though they had the part in stock the whole time. I had to call them over and over just to get them to come out to fix the system. I've never dealt with managers who could care less about their jobs. Turns out they improperly installed it and they still haven't fully fixed it (and the month it ran when improperly installed caused a lot of wear on the system). No calls, no help from anyone. I'm sure I'll have to call them another half dozen times just to get this fixed however I'm planning to look into removing this system under their money back guarantee and have a professional A/C company put in a new one. They may be good for maintenance but DO NOT use CoolToday for any kind of installation services. Most of these Google reviews are for their maintenance services, go look at some other review sites and how low their scores are when most of the people posting got installation services.