Block Brain
tech came before time but didnot perform job correctly.it was told 60 point or 80 point inspection, I asked why there is water drops under a/c units. He didnot resolve issue and said it may be duct issue and need to call again for 2nd opinion and when I called back at office it was told it is service call and I have to pay $89. So I have called you guys to have a/c tune up and price has reduced to $29. I have no issue in my a/c it works great but when I noticed the water under tray in a/c unit he did not diagnose isssue. When person from Home depot told about you and it was all on paper only. tech did not gave me invoice, I have to call your office to request to send it to me. It was not worth to spend this money at all.
Response from owner
October 5, 2025
Other reviews
James Seeds
Cleaned and checked our system. Made recommendations. Made a special trip to deliver filters.
Dennis Sica
Roman was my Technician he began by telling how the hot water tank functions. Explained he would do to analyze issue of no hot water. We concluded putting in a new tank, this one is 12 years old. He explained what needed to change which was minimal, a tank and couple of new pex tubes, following draining the tank. Installation was quick and clean. He explained warranty and future care. I let Oman work in my home anytime.
Gabriele Smith
Roman was very knowledgeable, professional and friendly. He explained to us different options, prices and warranties. We would definitely recommend him to friends and family.
Jose L Mendez
Thank you Even for servicing the homes today, great timing, very polite, use the shoe covers annd all. Call Cool today for maintenence service and a great price.