Blue Louie
Was told on phone tech would be getting 89 dollar service call charge plus parts, but when he showed up I was busy at another location and the on duty manager was told $150 cash and all we got out of this was a picture taken by tech of a faulty component and told manager it would be 195 plus part, which had to be ordered, completely conflicting with what I was told on phone. Had I been there, I would have told him no, were not paying for info we already knew and that this was not what I was told on phone. So now we paid 150 just for this tech to come out and tell us what we already knew, and it's still not repaired. Be wary of dealing with this company.
Response from owner
January 26, 2026
Other reviews
Mike and Pauline Kodack
The service by the techs at Cool Today are excellent. They are professional, knowledgeable, courteous, and friendly. They provide a wonderful customer experience.
Michel Kaht
I had a technician from Cool Today come to my home today and do a tune up on my air conditioning system. The technician whose name is Anthony did a very thorough job and spent over an hour testing my air handler, compressor, capacitor as well as the other parts in my system. He took the time to explain how I can better maintain my system so that it can run efficiently and last as long as possible. He explained all of the membership options available to me from Cool Today to help maintain my system and I was pleasantly surprised that the monthly cost was very reasonable and a really good value. He also explained how installing a high voltage UV light would increase the air quality in my home and clean the ducts so my family will breath healthier air on a regular basis. Cool Today provides a no interest option to have this system upgrade implemented giving me 18 months to pay. I recommend Cool Today for all of your air conditioning needs.
Jim Wunderlich
Cool Today did a completer HVAC system including duct work. Everyone from the salesman (jimmy) to the installers were professional and polite. I have used Cool Today previously and continue to be satisfied with the service they provide.
Beth Hocking
Long story short...most things the Technician said were BS! Main thing he said I needed a new Fan Motor since my heat didn't work. That would have been close to $2,000 with tax and labor. I called a local A/C guy while he was here to have him come over. So Mike turned on the A/C and it came on. Wow, why didn't the Cool Today Tech try that??? So, all I need is a heating connection replaced that will be around $200, instead of $2,000! I'm sorry that I contracted with this company as well as having three of my Customers switch over to them! Bummer ir was.