Brian Balint
We have used Cool Today for two years now and found out about them through a program they have in partnership with The Home Depot. Eliseo was our tech today. He was polite, professional, and enjoyable to chat with as he performed routine maintenance on our HVAC system. At his suggestion, which was clearly presented and backed by the evidence of our need, we had a UV light installed. He called in advance to see if he could arrive almost two hours early, which was an added bonus since it fit right into our schedule. If you are trying to decide who to call, you won’t be disappointed — especially if you go through The Home Depot. And as Braves fans, Cool Today supports our team as the stadium sponsor of their spring training home in North Port.
Response from owner
January 16, 2026
Other reviews
Rebeca Lerant
Great service! Roman was prompt and efficient. He had all of the parts he needed in his truck even though the appointment was just scheduled yesterday. He replaced my water heater and expansion tank. My water heater doesn’t need a pan because of its location and I completely forgot to ask him about it. He suggested the pan so things around it won’t get ruined. I was so glad he brought it up. He changed my water filters and the tanks did not break as they have in the past. He showed me the filters and recommended changing them more often. I will definitely do this. He was very polite and explained things thoroughly. He seemed very knowledgeable and professional.
James Pelekai
I wanted to share my experience as a customer with your company and give you some insight into what is going on in your day-to-day operation. I purchased my home in Feb 2021 and the previous owner purchased a new AC unit with Easy AC (now Cool Today) on 9/29/2019. She mentioned that she had a plan with Cool Today where the AC was serviced every 6 months and I decided to continue this service plan and still have this plan active today. I kept up with maintenance every 6 months. Every technician is different, and they all try to sell you things. I have 3 major concerns. 1.) The original installers didn't install the unit level and didn't remove the bypass duct work. It took almost 5 years for someone to discover this despite someone coming out every 6 months and sometimes coming out multiple times. This also led to operational costs for your company because the root cause was not resolved until now, technicians only provided band-aid fixes 2.) The evaporator coils were dirty from insulation and excessive moisture. This led to needing to replace the coil and was also caused by the install team. 3) Many times, technicians didn't follow through or didn't arrive during the promised timeframe causing me to have to rearrange my work schedule or must take the effort to call back. The Quality Assurance Technician indicated that the issues with the original install led to the insulation getting into the coils. The team that releveled the unit indicated that the excess moisture was also caused by the install team not removing the flex bypass duct for an old zoning unit. I ended paying $2400 for issues that were because of the negligence and shortcuts by your install team and I should be reimbursed for this. As they pulled out duct work that was wet, I am concerned with what my family has been breathing in over the past 3 years. Also, my ac is running better now and has more power and over the years my electric bills have been higher because the unit had to run harder. I have been trying to get someone in Management to call me about this and I was talking to someone back in September 2024 who said someone would call me. I followed up with him in November and earlier this month and he has completely ghosted me. I don't remember his name, but his number ends in 7876. I am very disappointed and will likely not renew my contract in April.
Marcela Alba Escobar
I cannot express enough how impressed I am with the exceptional customer service I received from Plumbing Today. They truly went above and beyond to resolve my issue. I was amazed at their prompt response and willingness to help. A representative came out the very same day, which was far beyond my expectations. The professionalism and efficiency displayed by their team were outstanding.
Robert Appell
I called these folks during the holidays and was able to get a quick appointment. The Tech (David) arrived on time with a neat and professional appearance. My issue was all my lights were flickering when my washer was in the agitator cycle. David checked the plug,the breaker and the meter for a service fee of $89. I'm told that because there was no issue found the service fee was appropriate. It's not always that one gets treated so fairly by contractors or electricians these days. I will keep their number handy and definitely use them in the future. As such I recommend them to you.