Chip Drew
Scheduled an appointment with this company after seeing them listed in “Five Star Rated”. As you can see from my rating here they fell very short of that. Appointment was scheduled the following day between 8am-noon and that the staff would call when on their way. Instead got a call from their office at 11am saying that the tech was running late. They were not able to give me an ETA but they said he would call when on his way. Waited until 2:30pm and no one had called. Called the office back and again asked for an ETA. I was put on an extended hold. Again they would not give me a time frame so I canceled to call someone else after wasting most of the day waiting for them. Five Star Rating service needs to re-evaluate this company-very poor service!
Response from owner
June 9, 2025
Other reviews
Carmelle Ouellette
Dean and Stew were professional and very courteous in providing efficient and timely repair to my AC. I trust their competence . My experience with Cool Today has been great. I highly recommend this company as the best in the Venice fl area
Charles Murray
The installation crew for our new HVAC system from Cool Today (Jonathan and his brother Esteban) were excellent. They are personable, arrived timely, answered all questions along the way, and performed the work and cleanup tirelessly and completely. It is obvious they are experienced professionals who take pride in their work and make a great team.
Elizabeth Leahy
Jason was thorough, professional and knowledgeable. He walked me through all off the issues and gave great advice. I would highly recommend Cool Today anyday!! 5 stars!!
Mary Angell
We were almost mislead by those $200 ads offering house and dryer vent cleaning. Once the CoolToday rep came to our home and gave my husband and I a detailed presentation on various cleaning options available for our system, we knew we were in good hands. The workers showed up today as scheduled, and worked for four hours cleaning our vents and caulked any cracks along the way. They were careful to cover the work areas with plastic sheeting and remove any debris from our floors before leaving. Overall, CoolToday did a fantastic job and we are looking forward to a better nights sleep, less sneezing, and having piece of mind knowing the air is cleaner in our home.