cynthia parady
Beware of CoolIt Today ‼️We called cool it today as our heat seamed to be not working and had a person come out named Donald and he quoted us $2800 to rewire our air-conditioning system to our thermostat. Said we needed to rewire out thermostat in our house is not a brand new house so I questioned how could this have happened? How do the wires change? He didn’t really have an answer for that said sometimes that happens. He made it so that the heat would at least come on which went out about two hours later. I called back and they wanted to charge me again to come out for emergency service which we had already paid them. I did not do that. I called someone else they came out in the morning. It cost $99 to fix it. there was nothing wrong with the wires as a total scam on coolit today ‼️‼️‼️consider this absolutely theft. Feel bad that someone else may have not gotten a second opinion. And would’ve paid that for nothing .. this is such an upsetting situation to have happened. Please be aware of cool it today that they work on commission basis so if you have a problem they’re gonna give you the most expensive option to fix it. Something that really cost the call from another company they tried to sell me new wiring. Which it did not need at all.
Response from owner
February 3, 2025
Other reviews
Alice Morrow
He was very knowledgeable and told me exactly what he was going to do. Very polite. I appreciated his work
John Shobert
CoolToday staff and technicians have always preformed professionally and with a high degree of competence. When needed they react quickly to come to resolve our problems. Their technicians always perform well and act in our best interests when work needs to be done. I highly recommend their services in all areas: HVAC, Plumbing and Electrical.
K M DeRose
5 Stars – Exceptional Service with Heart and Integrity We had an incredibly positive experience with Cool Today Park Cooling, Plumbing, and Electrical from start to finish. When our air conditioner suddenly stopped working on a Saturday, they had someone at our home within two hours of calling — and we weren’t even charged for an emergency visit, which was a pleasant surprise. One thing I really appreciated was their thoughtful safety features — we received real-time text updates with the technician’s estimated arrival time, his name, and a photo. It made the experience feel safe, transparent, and caring right from the start. Our technician, Anthony Baldwin, was absolutely outstanding. He was kind, professional, knowledgeable, and incredibly empathetic to our situation. When the manufacturer delayed the part we needed to fix our AC, Anthony took it upon himself to drive to a supplier and get the part personally — something he clearly did out of the kindness of his heart. He returned and installed it the same day, just to make sure we could be comfortable again. That level of dedication and compassion speaks volumes about his character. He also shared information about their loyalty program, which gives you 20% off services and biannual maintenance visits — all at a very reasonable price. With service like this and a program that adds real value, I won’t even consider another company in the future. Thanks again to Anthony and the entire Cool Today Park team. You’ve truly earned a loyal customer for life.
mark shimoon
I live in Michigan. I have a Wi-Fi thermostat at my Florida house realized the temperature was going up called them up. They came out. Told me I needed a capacitor and a contactor switch $758. I said go ahead and do it very next day I a/c still not working. They came out again now they’re telling me that I need to spend another $2800 to fix the problem that they did not catch the first time they were there. Supposedly this company is a scam. Do not trust them. sadly, I can’t give them zero stars