K M DeRose

5 Stars – Exceptional Service with Heart and Integrity We had an incredibly positive experience with Cool Today Park Cooling, Plumbing, and Electrical from start to finish. When our air conditioner suddenly stopped working on a Saturday, they had someone at our home within two hours of calling — and we weren’t even charged for an emergency visit, which was a pleasant surprise. One thing I really appreciated was their thoughtful safety features — we received real-time text updates with the technician’s estimated arrival time, his name, and a photo. It made the experience feel safe, transparent, and caring right from the start. Our technician, Anthony Baldwin, was absolutely outstanding. He was kind, professional, knowledgeable, and incredibly empathetic to our situation. When the manufacturer delayed the part we needed to fix our AC, Anthony took it upon himself to drive to a supplier and get the part personally — something he clearly did out of the kindness of his heart. He returned and installed it the same day, just to make sure we could be comfortable again. That level of dedication and compassion speaks volumes about his character. He also shared information about their loyalty program, which gives you 20% off services and biannual maintenance visits — all at a very reasonable price. With service like this and a program that adds real value, I won’t even consider another company in the future. Thanks again to Anthony and the entire Cool Today Park team. You’ve truly earned a loyal customer for life.

← Back to all reviews