K M DeRose
5 Stars – Exceptional Service with Heart and Integrity We had an incredibly positive experience with Cool Today Park Cooling, Plumbing, and Electrical from start to finish. When our air conditioner suddenly stopped working on a Saturday, they had someone at our home within two hours of calling — and we weren’t even charged for an emergency visit, which was a pleasant surprise. One thing I really appreciated was their thoughtful safety features — we received real-time text updates with the technician’s estimated arrival time, his name, and a photo. It made the experience feel safe, transparent, and caring right from the start. Our technician, Anthony Baldwin, was absolutely outstanding. He was kind, professional, knowledgeable, and incredibly empathetic to our situation. When the manufacturer delayed the part we needed to fix our AC, Anthony took it upon himself to drive to a supplier and get the part personally — something he clearly did out of the kindness of his heart. He returned and installed it the same day, just to make sure we could be comfortable again. That level of dedication and compassion speaks volumes about his character. He also shared information about their loyalty program, which gives you 20% off services and biannual maintenance visits — all at a very reasonable price. With service like this and a program that adds real value, I won’t even consider another company in the future. Thanks again to Anthony and the entire Cool Today Park team. You’ve truly earned a loyal customer for life.
Response from owner
May 23, 2025
Other reviews
James Seeds
Cleaned and checked our system. Made recommendations. Made a special trip to deliver filters.
Marie Gentle
We have been Cool Today AC clients for decades and have been 5 star satisfied. It has been our experience to be serviced by highly trained, knowledgeable technicians. The in house customer service team is friendly, and quick to act for any questions or issues. We have had several AC units through the years and the sales team is honest and takes time explaining products. The yearly maintenance contract is budget friendly, and gives us peace of mind for summer and winter. We highly recommend Cool Today.
Daris Hock
Joseph arrived on time and was very pleasant and professional. Checked our system and went over everything and explained what he found and suggested we speak to another about what he found in the attic and how to save money. Have had Cool Today for many years and highly recommend them.
Jaynie Thomas
We had leak in the slab. Mike was very professional, courteous and excellent at fixing the leak. He cleaned up after finishing, no plumber has ever done that before. I highly recommend your company to anyone needing a plumber.