Greg Dittmar
The install team came with four pieces of hardware (i.e. compressor, blower, soft start, and thermostat) The soft start was the wrong size and the blower had a name plate from a different brand. The technician hooked up the compressor wiring wrong and blew out the control system on the compressor and the thermostat. They completely replaced the compressor unit and thermostat two days later and installed the right soft start four days later. It seems to be working ok now.
Response from owner
July 21, 2025
Other reviews
Jake Clint Cox
The AC unit all of a sudden stopped working. The NEST thermostat in the photo ls what I was told had to be replaced for $379 with an unknown thermostat. But then they said the wiring had to be replaced at the condenser unit. So a 6 foot piece Of fully accessible thermostat wire was $279 For something that cost about five dollars at most. Then they said there was a bad capacitor, that was another $279, first of all there was nothing wrong with the Capacitor because the Condenser fan was running fine before they got there. Anyway, I didn’t want argue with them. So I paid it. The repair men have now become Salesman that get commission on everything they replace. Big scam!
Tom Sikorski
Ruslan did an excellent job, he was on time, very pleasant to work with, knew his craft and kept us in the loop during the service call. I highly recommend Cool Today and looking forward to using them in the future! Thanks!!
Sally Slater
Great Day👏👍John was wonderful polite courteous knowledgeable I called as usual twice a year for checking my air conditioner this time with my air conditioner being 11 years old it was leaking but still cooling for now time to replace unit. I requested appt. ASAP. John called my appt. Is today for new air conditioner. 👍👏😀always Cool Today takes care of your needs timely manner.
daniel martinez
My HVAC system suddenly shut down earlier in the day and living in Florida without AC for even an hour or two can really jeopardize comfort levels at home dramatically. Cool Today sent a technician right away to diagnose the problem. The technician Jonathon did an awesome job locating and resolving the issue bringing back comfort to my home. Thank you for your service Cool Today.