Heidi Taylor
We are on the extended service plan for our AC service and we are so grateful for the wonderful, fast, service and their great work to keep our older ac unit working at its best all year round. Going to have them look at our house breakers next to have them upgraded. Good to keep on top of these things when you have an older home.
Response from owner
December 18, 2025
Other reviews
Cindy Winstead
Cool! Today is great right on time. Honest fair prices. I They came for my electric. I'll use them all the time
Ruth Young
Jimmy was kind, considerate and respectful. He did a good job and explained what his process was. I would recommend him!
ClaudiaJeanne Keys
We had another terrific Service from (Cool) Plumbing Today. Roman Sherman swiftly dealt with scheduled service of our water treatment system. When we mentioned our pool heater recently had a gas leak Roman checked it out and replaced all the couplings that had corroded. Having Master plumbing certifications, expertise, reasonable prices, trust and a commitment to handle all plumbing needs are the definition of putting the customer first.
Gregory Chamberland
I am extremely disappointed with Cool Today! They were supposed to come yesterday between 12-4. At 4:00, they still haven’t arrived, so I called them. They said they were going to check with dispatch. After a long hold, they came back on and said that the technician got held up at another job and they don’t know the ETA. At 6:00, they still haven’t arrived. So I called them again. After putting me on hold again, they said he is still tied up. He finally called at almost 7:00. He was not very nice and said he is just leaving his job, but he is about 1.5-2 hour away and if I still wanted to come or reschedule. I said I’m going to call the main number to reschedule. He said I didn’t have to do that and that he will do it for me. I said no…I want to talk with them myself. After hanging up, I called and rescheduled for today. The dispatcher said he will definitely be there by noon, maybe earlier because he is quick at jobs. At 12:15 today, I have not heard from him, so I called. Again, they said he got hung up at a job. I explained this is my second time in two days going through this, and I have to leave the house at 2pm for another appointment. She said she will make a note of that, and someone will call me. The technician called me at 12:50 and asked which plan I had and who’s supplying the sink. I told him they are. And then he says he is going to have to reschedule because their supply department closed at noon. What?!?! He said he didn’t have a choice because nobody told him. This is the last straw, Cool Today. This is the worst customer service I have ever received!!!!!!