Jack Brown
Cool Today's service has really gone downhill recently. We have used them for over a decade but recently they have failed to follow through. We recently had them do their annual maintenance on our equipment; two days later the coils go bad and no cool. Despite my concern about why they didn't catch this during the maintenance, I agreed to the repair estimate. Three days later and they still haven't got the repair complete. Cool today - more like cool when we get around to it
Response from owner
November 25, 2025
Other reviews
Pamela S Johnson
Came home to a hot house! My app didn’t notify me that I had a problem. So I gave Cool Today a call. My best friend uses them and I thought I’d give them a try, since I was definitely in need of service. They responded the next day and came to find they needed to order a motor. It was replaced and now I’m cool again. Everyone I dealt with, from the repair person on the job to the people that I called were so friendly and helpful. They made me feel like they wanted to help as soon as they could. I will definitely be using them for my check ups on a regular basis now!
Thomas Spain
It was a late evening call-out for an electric water heater installation before company arrived. The technician was efficient knowledgeable and good at his trade. The area looked better when he finished and we signed a service contract with them.
Tori Eaton
We've had GREAT experiences with Cool Today, specifically Agbor. He's a thorough, detailed, friendly, and professional technician. He works hard, and we trust his insight. The customer service team is friendly, too. However, we didn't have a good experience with the 24/7 service line. It's not a true "24/7 service." Overall, we recommend Cool Today.
jeannie lavoie mastronardi
Have had Cool Today as my AC specialists since moving to FL. Have done a most satisfactory job each time. Very reliable as are their technicians