James S
Update 1/1/26: Increasing to 4 stars. Latest service call was excellent. Juan was very polite, knowledgeable and helpful with his advice. He completed the maintenance work professionally. Very satisfied. July 2025: In general I've been happy with Cool Today, but it's a large company so each time we often have a different technician. This time, the technician was, as usual, very polite and nice but I was a bit disappointed in that he reinstalled the lattice to the AC unit crooked and incomplete to where I had to add 4 additional screws to properly secure it. Plus, I did not receive a detailed evaluation of the AC status like I did in the past. Finally, my wife heard him on the call asking for further instructions on how to make the repair that he said I needed. Not exactly a confidence builder.
Response from owner
May 12, 2025
Other reviews
Lindsay Richter
Always thrilled with our services from cool today. Professional crew, always willing to answer our questions, and honest. Easy scheduling and love that we get notifications when they are on their way!
Gisele Oehling
Very professional and knowledgeable installers did a great job. I love the steady hot water on demand that did not get cold!
Barb Collier
Torell was an excellent respectful young man who did has work thoroughly & efficiently. The inspection was included in the purchase price of the new unit which is 6 mo old.
Evan Gilbert
Plumbing Today has been reliable whenever I need something worked on. And they even waived the service fee through the end of the year.