Jan Hunsucker
Prices are high: $440 to unclog (snake) the main toilet and snake the master bath sink from hair. It took all of 20-25 min from the time he started to the time he was done working. He came in at 3:15, figured out the issues, and did the work needed. He took a few minutes to take my payment, defended the high price, and left at 3:45. He was here half an hour, did excellent work and was very pleasant, but WOW, that was a lot of money for half an hour of his time, his skill, and I needed NO supplies. However, I am relieved that it’s resolved.
Response from owner
February 26, 2025
Other reviews
Bill Flynn
Mark has my Heyward Pool Heat Pump running like new. Yes they'll work on your pool heat pump!!
Trevor Reid
I had a pretty disappointing experience with Cool Today. Michelle in the office was so pleasant and helpful in getting me scheduled, but unfortunately the technician was not as great. Quadrea Bain came out and replaced the capacitor on my unit, then told me my compressor was failing and that I shouldn't run the system. He immediately started calling the parts department, pushing financing, and contacting the office to sort out payment before I even had a chance to think. When I told him I wanted to get a second opinion and would not be purchasing the compressor, he left visibly upset and clearly frustrated. I later had another company inspect the unit, and their technician confirmed the compressor was working fine and that the system simply needed a good cleaning. They also discovered the unit is still under manufacturer warranty, which Cool Today never checked or mentioned. I felt rushed and pressured into an unnecessary and costly repair. I expected much more honesty and professionalism from a company with this kind of reputation.
Lucille DiLeo
Appointment easy to make. Technician on time. Technician friendly, thorough with HVAC assessment, neat, explained issues that needed to be addressed. I signed on again for annual service. This will be my 8th year with this company at this address. At previous address I had this company for 9 years.
Rebeca Lerant
Great service! Roman was prompt and efficient. He had all of the parts he needed in his truck even though the appointment was just scheduled yesterday. He replaced my water heater and expansion tank. My water heater doesn’t need a pan because of its location and I completely forgot to ask him about it. He suggested the pan so things around it won’t get ruined. I was so glad he brought it up. He changed my water filters and the tanks did not break as they have in the past. He showed me the filters and recommended changing them more often. I will definitely do this. He was very polite and explained things thoroughly. He seemed very knowledgeable and professional.