Katherine Asbury
Great job of trying to up sell. I wish they were as competent at the service to my ac unit. Not really great, the technician spent most of his time trying to sell me Items I had purchased 6 months ago on the last ac check. Not a great vote of confidence in the technician .
Response from owner
June 9, 2025
Other reviews
Craig Wright
Service technician Agbor worked like a dog, two hours into pitch dark, serviciing our three AC units. He is knowledgeable, polite, and highly articulate. We have been with Cool Today for more than a decade owing to great service such as this. Craig W. Longboat Key
Polly Pond
My only disappointment with this service experience was not having my regularly specified technician perform my servicing. She had been my tech for about 10 to 12 years. But, the gentleman who came was very nice, professional, and thorough in his inspection. As a senior citizen, I prefer the same tech each time so I know who is coming. For so long I had requested the same tech. Will evaluate this situation when my service contract is up for renewal. Have been an N&M/Cool Today customer for 24 years.
Cheri C
The technician, Chase, showed up right on time, was very polite and kept me informed of everything in a simple and straightforward way. I was left with the peace of mind of knowing the status of my AC system and felt the difference in performance right away.
Beth Sypula
Joshua was very professional & kind. He went above and beyond to complete the work in a timely manner.