Polly Pond
My only disappointment with this service experience was not having my regularly specified technician perform my servicing. She had been my tech for about 10 to 12 years. But, the gentleman who came was very nice, professional, and thorough in his inspection. As a senior citizen, I prefer the same tech each time so I know who is coming. For so long I had requested the same tech. Will evaluate this situation when my service contract is up for renewal. Have been an N&M/Cool Today customer for 24 years.
Response from owner
November 18, 2023
Other reviews
Mike Adams
Cool it Today Crew showed up first thing this morning to do an install. We had scheduled to be away from the house, but felt very comfortable allowing the team to access the home and complete the installation. Jonathan called us to state the install was completed before we returned. The house, garage looked as if nobody had been there except for the fact the AC Unit and Air Handler, was installed and the home was cooling when we returned. Completely impressed with the professionalism that was displayed by this team of Cool It Today installers. Not sure it can get any better than this. Very impressive!!
Donna Wright-Morgan
John Bowen was the tech sent to do an AC tuneup. John was on time, very professional and knowledgeable. He answered all my questions and made recommendations based on my need. Great company to communicate with. Highly recommended!
Louise Sedotto
We had no hot water and the plumber came on a Sunday to do a reset. Fast and excellent service!
Bessy Moore
Technician Torell R. Came to my house to inspect my Air Conditioning. He was very prompt, approachable, knowledgeable, and had very nice manners. The service he gave was excellent. I was very happy.