Leisa Young

Adinah Torres

This is not the experience anyone would want to have Ngoc (Dean) was the technician for a scheduled service. Had an attitude stayed 20 minutes and sent me 6 invoices total $2500. Never spoke to me. Called 4 times and they’re sending an email to his supervisor. I am still waiting for a cal back.

Paulo X

Great service but disappointed in the product - brand new install carrier 14 ton unit. 2 failures in 3 months.

Sylvia Whitman

I wouldn't post a review, but Cool Today keeps pushing. CURRENT PROBLEM, in my daughter's condo. On the pro side, I was able to get a service call promptly to address a leaking HVAC unit. On the con side, eight days later I have to schedule another service call because the unit is pushing warm air. Prompt scheduling again, but two calls in less than two weeks. LAST REVIEW, which didn't post. HVAC maintenance in my house. Cool Today keep sbugging me for a review. Well, here it is. I find the technicians competent and polite. The scheduling, on the other hand, is a nightmare. I believe the company is understaffed. I got a maintenance appointment, arranged to be home during a 4 hour window--and in the middle I got a call that the tech had an emergency and couldn't come. No one else could? Cool Today promised that I wouldn't be cut off again. I rescheduled, arranged to be home during a 12-6 window, and at 5:55pm the tech showed up for a service that takes about an hour and a half. What? I had dinner plans. So we rescheduled again, a 4 hour window; the tech promised I'd be first. Again, 5 minutes before the window closed, Cool Today showed up. I spent about 15 hours waiting for this call.

Dawn Paterno

Gavino Cruz was my technician today. Nice young man. Knowledgeable, thorough and was exceptionally good at explaining every step of his review of our A/C system.