Michael Sammons
They give you a 4hr window of time when they will be there. But once they text you that the service person is on the way you can actually track them which is very helpful. In 20+yrs of using this company I have never come across a single team member that didn’t provide excellent customer service and all are very competent in their respective fields! Especially the plumbers!
Response from owner
July 21, 2025
Other reviews
Mike Adams
Cool it Today Crew showed up first thing this morning to do an install. We had scheduled to be away from the house, but felt very comfortable allowing the team to access the home and complete the installation. Jonathan called us to state the install was completed before we returned. The house, garage looked as if nobody had been there except for the fact the AC Unit and Air Handler, was installed and the home was cooling when we returned. Completely impressed with the professionalism that was displayed by this team of Cool It Today installers. Not sure it can get any better than this. Very impressive!!
Yilennis M T
Joe Zagorski was the technician who assisted us tonight. He was very professional, kind, polite and super talented. We recommend him 100% for sure. His knowledge was accurate in detecting what was wrong with our AC and he fixed it quickly. We also really appreciate his help because even the bad rainy weather did not prevent him from completing his job so we could enjoy an efficient AC again.Thank you so much. We appreciate your job.
Barb Collier
Torell was an excellent respectful young man who did has work thoroughly & efficiently. The inspection was included in the purchase price of the new unit which is 6 mo old.
Bruce Williams
Have had a very good working relationship thus far with Cool Today. The phone personnel are very understanding to my needs, and the attentiveness and professionalism of the service techs is very exceptional. I highly recommend Cool Today to others!