Ronald Gaedje
We had Cool Today come to provide an inspection of our AC, plumbing and electrical systems in our manufactured home. Each of the techs were friendly, professional and knowledgeable in their respective fields. They each found some unexpected issues. The AC Tech actually spoke to my son, who is an AC tech for Trane in New York. My son thought the tech was being honest and forthright with his assessment of my very old AC unit. So, while I am not happy with their recommendation, I believe them to be accurate and considerate of the life expectancy of the existing and possible updated systems. I have a lot to consider!
Response from owner
July 13, 2024
Other reviews
Sylvia Whitman
I wouldn't post a review, but Cool Today keeps pushing. CURRENT PROBLEM, in my daughter's condo. On the pro side, I was able to get a service call promptly to address a leaking HVAC unit. On the con side, eight days later I have to schedule another service call because the unit is pushing warm air. Prompt scheduling again, but two calls in less than two weeks. LAST REVIEW, which didn't post. HVAC maintenance in my house. Cool Today keep sbugging me for a review. Well, here it is. I find the technicians competent and polite. The scheduling, on the other hand, is a nightmare. I believe the company is understaffed. I got a maintenance appointment, arranged to be home during a 4 hour window--and in the middle I got a call that the tech had an emergency and couldn't come. No one else could? Cool Today promised that I wouldn't be cut off again. I rescheduled, arranged to be home during a 12-6 window, and at 5:55pm the tech showed up for a service that takes about an hour and a half. What? I had dinner plans. So we rescheduled again, a 4 hour window; the tech promised I'd be first. Again, 5 minutes before the window closed, Cool Today showed up. I spent about 15 hours waiting for this call.
Linda Pontarelli
Christopher arrived as scheduled for my AC maintenance appointment. He was very friendly and efficient. After his thorough job and inspection he took the time to outline potential problems and solutions. He answered my questions and addressed my concerns. As he promised, Cool Today followed up by sending me his report and photos. If you are not satisfied with your service I recommend you give Cool Today a call. I believe you will not be disappointed.
Charity Mitchell
Roman S. was professional and polite. Called to let us know he could come early. Explained everything that needed done. Had everything he needed in the van. No running to get supplies. Worked quickly and put everything to right before leaving. Completed the job before original scheduled arrival time. Will definitely recommend if you need plumbing done.
Dylan Roughton
Jeff was incredible! A delight to talk to and really knew his stuff. Thank you, Jeff!