Scott Barnum
Back in July 2024 I had Cool Today install an air conditioner for over $10,000. It is a package unit so it’s just pick up drop in and then connect and it’s done so we all thought the unit worked fine. It just wasn’t installed properly and it took six months for them to install it right? In December 2024 they came out and fixed what they didn’t do the first time they were here back in July in between July and December I had at least 20 visits from them complaining about the temperature difference because one temperature said 76°, which was on there thermometer And all the other thermometers in the house which I had bought from Amazon said 80. Well they realize what they did wrong and they came out and fixed it in December. Which was good they fixed the way it was sitting on the slab. They poured concrete they they did it all just right now. It’s April 2025. The form is still around the air-conditioning unit waiting to be removed. The sand that’s pile around the forms came from my yard they dug a hole inside my yard And they were kind enough to fill it with the leftover concrete. I’ve called about this and I’m still waiting to hear back from them. Their service is very good because they come out most times on the same day. I’ve had them out here as late as 10 PM at night fixing my air conditioner, but when it comes to being professional and treating your property like it was theirs is a big fail. I will use them for servicing this great air conditioner if it works cause I don’t know because I got in December and I don’t know if it’s gonna cool my house properly yet still with my fingers crossed it seems to be working well at the moment. Use them for service. Don’t use them for installation of a new unit.
Response from owner
April 28, 2025
Other reviews
Robert Appell
I called these folks during the holidays and was able to get a quick appointment. The Tech (David) arrived on time with a neat and professional appearance. My issue was all my lights were flickering when my washer was in the agitator cycle. David checked the plug,the breaker and the meter for a service fee of $89. I'm told that because there was no issue found the service fee was appropriate. It's not always that one gets treated so fairly by contractors or electricians these days. I will keep their number handy and definitely use them in the future. As such I recommend them to you.
Jerry Van Gorder
Edwin was very professional and courteous. He took care of us with supreme service. We would like him to be our service technician. Thank you so much.
elie louis
Ken came by and did a great job, excellent service explained what was the problem, and quickly resolved the issue.
Richard M Johnston
Ali(sp) was very friendly, professional, & proficient. I’m glad we have Cool Today keeping our equipment well maintained. I know it will be beneficial in the long term!