Scott McAllister
I've been a Cool Today customer for a number of years and multiple homes and after this last visit, I think I'm done. Nothing personal to the "technician" who came to my house, but it was so clear his primary intention was to try and sell me as much as possible...like a $3,000 replacement for my fully functioning dual-lamp U/V system on a 4 year old A/C, and that was just the start. I even got the "my manager says he'll do xyz for free if you agree right now" high pressure pitch. I never did get the pictures of my system, electrical values, etc from a typical maintenence visit but you can bet I had those work estimates in my inbox before he left the driveway. I debated for days if I should even write this, I'm a nobody to them and I've had some very good experiences with people from CT in the past (shout out Darby) but this visit left me feeling wary. I still have a 2nd free maintenance appointment to use this year and I don't see myself cashing it in. I'll be moving to a company that isn't charging me to slap its name on a stadium or owned by private equity.
Response from owner
February 24, 2026
Other reviews
Avolon Joseph
The technician called ahead to let me know his estimated time of arrival. His arrival was on time.The technician spoke with clarity as he told me in great detail what he did and the importance of what he did. The young man was polite, professional and easy to understand. I will always recommend Cool Today to others.
Kristin C
Great experience with Cool Today. Sam was very polite, professional, and we were very pleased with the service. 😊
Linda Aumais
First time customer. I needed someone to remove my old HVAC system due to a coolant leak and replace it with a new one. Mitch was a great salesman and got me an appointment the very next day. David Miller and AJ showed up at 8:15 a.m. ready to go. Hard workers who never took a break. Took pains to make sure drop cloths were placed in work areas. Did a terrific job and left the place cleaner than it was when they arrived. I highly recommend the CoolToday team.
Susan Schoch
Cool today does a great job. My tech, Billy Kerimi is wonderful. I specifically ask for him as he explains everything to me and does not mind my questions. He takes the time to answer all my questions. He's kind responsible and respectful. He is a credit to Cool Today.