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Cool Today - Cooling, Plumbing, Electrical

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Shannon Lovelace

August 14, 2025 · review of Cool Today - Cooling, Plumbing, Electrical

Alejandra Orta was a pleasure while at our home. She was polite, professional, and very knowledgeable. She answered all our questions. Would love to have her back if we have any service calls in the future. Thank you!

Response from owner

It was our pleasure, Shannon! We were happy to help and are thrilled that you had such a wonderful experience. Thank you for choosing Cool Today and taking the time to leave a review!

August 16, 2025

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Other reviews

August 11, 2025

Keith H

With my semi-annual AC checkup maintenance program, I also receive a plumbing inspection and electrical inspection. Today, my water inspection was completed and Kevin did a great job explaining what’s looking good and what’s not. Preventative maintenance is always cheaper than an emergency repair. Thanks for the heads-up on those items that need to be looked at! (I also got my water heater drained today - checking for sediment.)

May 16, 2025

Ed A

My HVAC stopped cooling last night. Today, Gavin quickly found a flare fitting that was leaking. He remade it to fix this leak. He explained the repair process and showed me a video of the leak. Excellent professional service. I recommend hiring Cool Today and sign up for a maintenance contract such has I did. All the repair folks are like Gavin. Thanks again.

May 20, 2025

Adinah Torres

This is not the experience anyone would want to have Ngoc (Dean) was the technician for a scheduled service. Had an attitude stayed 20 minutes and sent me 6 invoices total $2500. Never spoke to me. Called 4 times and they’re sending an email to his supervisor. I am still waiting for a cal back.

June 12, 2024

K Usherwood

We replaced a forced-air furnace and air conditioner with a Carrier Heat Pump. This was the worst installation ever. They did very sloppy work. The 1st crew did such a poor job they had to send a 2nd crew who took over 48 hours to fix the issues. For example; the switch wire was cut off at the breaker and rewiring for the pump was needed. Insulation on the copper refrigerant lines was damaged. Spray foam was holding the outside trim soffit. Attic plumbing was left lying on the duct work collapsing the ducts in multiple locations. The circuit breaker wiring power shielding was not taken off. The thermostat wire was cut during installation. The gas line was not capped. The plumbing was installed across the unit access panel so it couldn't be opened. The company, specifically a supervisor named Preston, was tough to work with and refused to return phone calls or emails.