Shannon Lovelace
Alejandra Orta was a pleasure while at our home. She was polite, professional, and very knowledgeable. She answered all our questions. Would love to have her back if we have any service calls in the future. Thank you!
Response from owner
August 16, 2025
Other reviews
Keith H
With my semi-annual AC checkup maintenance program, I also receive a plumbing inspection and electrical inspection. Today, my water inspection was completed and Kevin did a great job explaining what’s looking good and what’s not. Preventative maintenance is always cheaper than an emergency repair. Thanks for the heads-up on those items that need to be looked at! (I also got my water heater drained today - checking for sediment.)
Ed A
My HVAC stopped cooling last night. Today, Gavin quickly found a flare fitting that was leaking. He remade it to fix this leak. He explained the repair process and showed me a video of the leak. Excellent professional service. I recommend hiring Cool Today and sign up for a maintenance contract such has I did. All the repair folks are like Gavin. Thanks again.
Adinah Torres
This is not the experience anyone would want to have Ngoc (Dean) was the technician for a scheduled service. Had an attitude stayed 20 minutes and sent me 6 invoices total $2500. Never spoke to me. Called 4 times and they’re sending an email to his supervisor. I am still waiting for a cal back.
K Usherwood
We replaced a forced-air furnace and air conditioner with a Carrier Heat Pump. This was the worst installation ever. They did very sloppy work. The 1st crew did such a poor job they had to send a 2nd crew who took over 48 hours to fix the issues. For example; the switch wire was cut off at the breaker and rewiring for the pump was needed. Insulation on the copper refrigerant lines was damaged. Spray foam was holding the outside trim soffit. Attic plumbing was left lying on the duct work collapsing the ducts in multiple locations. The circuit breaker wiring power shielding was not taken off. The thermostat wire was cut during installation. The gas line was not capped. The plumbing was installed across the unit access panel so it couldn't be opened. The company, specifically a supervisor named Preston, was tough to work with and refused to return phone calls or emails.