Stephen Sesti
Sam did a great job. He was profession and courteous. Explained the results of the maintenance in a clear and concise manner. Would recommend Cool Today. One minor issue that arose was that this service did not include a replacement filter. Other than that I was very satisfied.
Response from owner
March 23, 2024
Other reviews
Ellen Herrmann
Our technician, Mr. Mykola Maystryuck, was prompt, courteous and professional. He explained our problem and gave detailed instructions to my husband to prevent recurrence. We chose to sign up for Cool Today's Annual Maintenance Agreement. Thank you for our 5-Star Service Call
Mick B
My recent appointment with Jordan Smith for an electrical inspection and ceiling fan installation was no exception! Jordan called me to tell me he is on his way over. He really made sure everything was done right. His attention to detail and pride in his work were super impressive. Thank you Jordan! I like that I can make one phone call to cool today for plumbing, A/C or electrical.
Matthew Charland
The first time we called to book an appointment over the phone the technician was prompt courteous and very professional. Called us thirty minutes before, the whole nine yards… So much so that we signed up for their whole home maintenance plan, five stars… no questions right? Well today I lowered my rating one star because I booked a maintenance appointment from their email about an electrical issue we had. 9-12 show up time… I waited until the last 30 minutes with no phone call… so I called in the operator told me sorry they were in a team meeting all morning and are just getting out. They have one other appointment before you. Might be an hour or two. Needless to say I was disappointed that nobody called to tell me any of this as I could have been doing errands or actual work. If they nines they had a team meeting they should have called the day before and notified all am appointments. But now I might have someone show up in the next three hour window…. If they don’t trust me I’ll update this review to a whole new star level. What’s the expression… not mad just disappointed with the lack of communication for their “valued clients”
dennis dove
Cool Today did a excellent job as usual. Dean did the work. He's very professional. I've been using Cool Today for 3 years. They are the best.