Ted Weis
Again, Cool Today tried to take advantage of my elderly father in law.The tech said the saftey float switch is bad, along with the U.V. light.Yes the float switch is bad,, but the U.V. light is glowing bright. Asked if the older trustworthy tech was available, they said.. they didnt know, or have the ability to see if he was. I have the pictures of the bad float switch, and WORKING U.V. light. Will try and post next.
Other reviews
Alice Morrow
He was very knowledgeable and told me exactly what he was going to do. Very polite. I appreciated his work
John Shobert
CoolToday staff and technicians have always preformed professionally and with a high degree of competence. When needed they react quickly to come to resolve our problems. Their technicians always perform well and act in our best interests when work needs to be done. I highly recommend their services in all areas: HVAC, Plumbing and Electrical.
mk
UPDATE: AC went off late last night. Called and a service tech Vince was at the house first thing this morning. Determined it was a clogged float switch for the AC drain. MUCH relieved as it was a quick fix. Vince changed out the 2 UV bulbs and did a full system check. He’s knowledgeable and a genuinely nice guy, which is a plus today! A BIG THANK YOU to the Cool Today TEAM for getting us up and running so quickly!!!! UPDATE: Re the AC Condenser The unit went on the fritz yesterday. Made the call to Cool Today. Bryan was at the house by 8:30p and determined the unit was toast. He reached out to the office and this morning @ 9a the install team of Paul and Carlos were here to swap out the unit. THATS AMAZING CUSTOMER SERVICE!!! (UPDATE: (re Ductwork) Ivan and Victor worked on our ducting issues to resolve an air flow problem we were having in one area of the house. We were impressed that their boss Tom came out to the job to review the scope of work with them. We asked them to access the attic from the garage only and not from the bedroom area due to allergies with dust and it was no problem. They were very accommodating. While we couldn’t see they’re work in the attic what we did see was how neat they were in the prep area in the garage. At the end of the job they went around the house to check the airflow and did a checkup/modification to the air flow from the AC unit increasing the fan speed. Not an easy job but they worked very well together as a team. Thank you
Susana P. Doria
Manuel replaced my thermostat and he did an awesome job. He explained to me very clearly how to use it and the different menu options. Very efficient, professional and knowledgeable. Now I can control my thermostat from my phone if needed. Thank you so much Manuel!