Thomas McCarthy
This appointment was the standard 6 month service per our Service Agreement. While the technician said everything was good we received no summary of findings on the AC system, and was surprised that the technician did not bring in or out any filters,. I may be wrong, but I thought filter replacement was standard procedure for any AC service appointment. The technician was a very pleasant gentleman, and seemed knowledgeable, but I think a written summary of the work done and findings on the AC system should be standard procedure. Thank you.
Response from owner
October 22, 2025
Other reviews
Kevin Claridge
Emre from Cool Today was on time, professional, safe, and efficient today, his work looked great!
Gerald Peterson
Bain showed up on time, was focused on the requested service and provided quotes for additional work needed in my new condo.
Beatrice Fletcher-Miller
The technician, Christopher Trujillo did an excellent job. He provided us with a courtesy call to let us know his ETA. He was on time, very polite, courteous, efficient and knowledgeable. He explained everything he was going to do and what he did and gave good recommendations for the future. A plus service. Thank you for your service.
Edward Godlevsky
Fast arrived and act professionally. Initially convinced us to buy "top of the line" LENNOX, which failed in less than 3 years. Part is not available locally, and labor cost is $2400 to replace. Now 87F inside the house and wait time for the part - 8 days! Update: got a call from Manager name Zak. Nice person, He apologized for inconvenience lowering labor cost to $1900. Bumping rating up from 2 stars to 4.