Tony Hamedany
After 30 minutes diagnostics on my Cooling System, the Technician is telling me that my Condenser Contactor need to be replaced. He tells me the cost is $375. Holy moly!! I was shocked to find out that a $20 Contactor (checked on Amazon ) is going to cost me $375!! Wow!! No Thanks!! Also, this service call which was a so called special from Home Depot was supposed to cost me $29.99 not $59.99! I paid it!! But I think it is false advertising! Overall, not a pleasant experience!
Response from owner
May 12, 2025
Other reviews
Sandy Vine
Great company very professional!! Easy to make appointment online Had a question after hours and got a call back almost immediately. Tech was very polite and called ahead before arriving on time. I wasn’t home so he stayed in touch with me to let me know what he discovered. Took pictures and I was able to pay over the phone, very efficient. The problem turned out to be simple, a connection only needed to be tightened. Another company had not competently installed my new system and Freon leaked out slowly over the 3 years since it was Installed culminating in today’s visit. My only complaint is the price of Freon ….it’s obviously made in the heavens by the gods who use bits of gold and lovingly bottle it in semi precious jeweled jars then only send it down to earth once in a blue moon in small batches...because it cost me $600 for 4 lbs.
Jamie McCormick
Edwin is fantastic, couldn't be happier with how everything went! We had low coolant and called to have them back out, they sent Ahmad Suliman. He told us there was no leak and all we needed was a recharge. When he went out to take the valve off, he broke it and all the coolant escaped. He then said there was a leak, and that he would repair the valve the next morning. He never showed and their service manage called to tell me it was our fault the valve broke since the unit was old. He then tried to sell us a new unit, or charge us over $5k to repair it. We will never use them again, they broke the valve and are flat our refusing to fix what they did.
L McKanna
Cool Today is the only call you need to make for plumbing analysis and repair. William came to our house that is finally recovering from Helene and he gave us a very professional and practical assessment of what needed to be fixed and exactly how to do so for a reasonable price. We were really pleased with the care and expertise he showed for each project and his ability to solve the mystery of a leak coming from behind a wall. I will be requesting him to be assigned by Cool Today for a few final projects.
Luis Rodriguez
Professional efficient, and easy working with them scheduling my back flow inspection. Technician came on time, was thorough, courteous, and explained everything once completed. Will be reaching out to them for any future needs , I.e. A/C system maintenance.