Bob Bolier
2/17/26: Technician Rafael Ramirez was Outstanding! Explained everything, was very thorough and professional! Offered some additional services, which I declined. Technician, Javian, was prompt, called ahead on our service call, was very knowledgable, took time to explain what he was doing and why. Good Company, good people!
Response from owner
June 14, 2025
Other reviews
Kirk Carter
Lifetime warranty? Since last Sunday 12 calls, including the answering service, promises of call backs. Today, I was told that the part needed was at Johnstone, I offered to go pick it up and was told that the tech had to., but it could not be completed.this weekend due to staffing ! Now, no service til Monday... QA reached out to me, yesterday, and she was very kind and understanding. Unacceptable responses, total disregard for stated, " LIFETIME WARRANTY", @$12.5 K, spent on this unit, and three units in 15 years WHY ? If I could choose zero stars I would.
Joseph Zayac
Cool Today senior tech Robert came out and fixed the heating problem on a new system! Robert went above and beyond in service!
Norm Forest
Jonathan and his team arrived as scheduled and explained the project in detail so there were no surprises. The day was extremely hot and the crew pushed through by staying hydrated. A few minor adjustments were met with complete adoption. After the install there was a walk through showing all the work done including maintenance tips. I would recommend this company to any of my friends and family!
Mona Sunder
Cool today has been servicing my home for the past 5 yrs. They installed my new Air conditioner and it has been working fine. they come twice a year on my service contract to service my unit. They are professional, prompt and reliable.So far it has been a good experience doing business with them.