Catherine Heart
The blower fan in my A/C died and I have needed a u/v light for some time. I usually use smaller local companies but everyone is so overwhelmed after these hurricanes. I decided to give Cool Today a try. I called and spoke with a pleasant person in the office. Chris M came out the same evening. He went above and beyond to answer my questions and get the repair done as soon as the part came in. I got text messages and calls notifying when the part was in and he was on the way. I am very pleased with the service and the pricing was fair. I will continue using this company. Thank you for your help.
Response from owner
December 7, 2024
Other reviews
Sonja Freis
The technician, John Bowen, was courteous and knowledgeable. He arrived on time and serviced my unit. I would definitely use this company again. Wish they could have serviced my pool heater too.
F. N.
Our 14yr old unit was in rough condition and after getting a few different quotes to have it fixed we decided getting a new unit would be a better investment. From the moment we made the appointment for a quote up until it was installed we were treated with absolute respect and kindness. Mitchell Blasko was our comfort advisor and was extremely knowledgeable and understanding. He answered every question we had while at our home and continued to answer questions well through out the day over the phone. Cool Today was able to be at our home the very next day where Tyler and Paul Installed a brand new 4 ton 18seers Carrier unit in under 4 hrs. They also were very kind and answered all my questions and concerns. I feel like we made a great decision going with Cool Today and feel confident that if issues arise they will be by our side to help.
Joseph Michaels
Upset with new changes in commercial department. Now when you call it’s general call center customer service not specific to commercial and new people answering calls are not experienced enough to handle calls and ask a million questions! Please take care of your commercial customers and bring back direct call commercial department I love Lonnie and Nicole and want them back ! . They are familiar with our accounts and make it easier when you have multiple buildings.
DiamondJ73
This is the business should be done. Pleasant receptionist to my call and scheduled my appointment. The technician arrived on time, explained the issue with my HVAC and made the repair in a timely fashion. I will call them in the future.