Cathy Stratton
Cool today was amazing. I called them in a Saturday evening at about 7:00 PM and scheduled service that evening. The technician called me back in less than 5 minutes letting me know he would be at my residence in 25 minutes. He arrived in less than 25 minutes and solved the problem in less than 5 minutes. He was extremely professional and explained everything to me. I have to say, Cool Today is TOP NOTCH!! I could not have had a better experience with any other company!! I recommend Cool Today1000%
Response from owner
September 16, 2024
Other reviews
N Miller
Had plumber out to evaluate shower faucet that was not working. He said we needed a complete new faucet and quoted 1800.00$ to replace the faucet and the shower is plastic easy access in wall behind it from closet. We went to lowes and purchased a new knob and cartridge took 30mins to change out and it was less than 50$! Why he said it was a 1800$ job i have no idea but it was the most absurd price for a simple fix that wasn't even the issue! Beware. He also didn't even have the part on his truck to even repair if we did want it repaired and said they couldn't come back have until Monday to get it fixed!
Denise Konstenius
I purchased new air conditioner from Cool Today a little over a year ago. Price was right but the service agreement was outstanding Service people have been knowledgeable and efficient and the office staff is responsive and easy to work with. I signed on to offer for 19.95 a month and get real additional benefits for service not only for air conditioner but for plumbing and electric services too. A deal too good to pass on. I encourage friends and family.to check it out.
Peter Lanza
So I had the technician Armando come out and service my unit as part of my service plan. Very nice gentleman seemed pretty thorough pointed out a few issues to me. I don’t think he tested the heat out. However, when he was testing outside unit, he must’ve forgotten to put a wire back on. Because about two hours after he left, the house was not cooling off at all. So I went outside while the air-conditioning inside was running the outside unit was not running at all. So I called and they sent another tech technician out that night. His name was Dean. Very nice gentleman. He went over to the outside unit took the panel off and found that there was a wire that was not connected back that Armando took off. That must’ve shorted the system out. He tried several attempts and several things to get us Up and running, but he could not. He determined that the wire that was loose burnt out the compress System. He stated after speaking to his supervisor that they would come back the next day and replaced the compressor. I don’t remember a gentleman‘s name that came out here, but he was extremely nice as well. He did a great job and after he left, my air conditioner has been working fine. One of the reasons why I have Cool Today come out and service. My unit is because I’ve never had an issue with the Service technicians. And they stand behind their work. Replacing the compressor at no charge was one of the many things that they stand behind. They realized it was their mistake and they took care of it. I never hesitate to call them or recommend Cool Today to anyone I know.
Alice Morrow
He was very knowledgeable and told me exactly what he was going to do. Very polite. I appreciated his work