Davy Reynolds
Ronnie, our technician, was absolutely brilliant. He diagnosed the issue within seconds — it turned out to be the only thing we hadn’t already tried troubleshooting. Beyond fixing the immediate problem, he also took the time to check for any other potential issues, and thankfully everything else was in great shape. Ronnie was polite, personable, and extremely knowledgeable. This was our first time using this company, and thanks to him, we’ll definitely be calling them again. Big thanks to Ronnie — you’re the man!
Response from owner
September 9, 2025
Other reviews
Walter Damon
Technician answered all my questions with easy to understand answers and was very courteous. Sometimes I think these techs were first trained in customer service as they handle the customer very well
Cissy West
I’m new to the area and purchased a new home and was interested in getting an AC Check-up. I was in Home Depot and was offered a deal for new customers for a $29.00 maintenance check with Cool Today. That is how I found them and was very impressed and pleased with the service of Cool Today. Omar was the Technician that did the work and said that I had 2 options; repairing or replacing. No pressure whatsoever and very courteous. I went with replacement and was very pleased with Mitch who presented the product and explained everything. Their warranty and maintenance plans were very reasonable. This company presents as an honest and trustworthy company… I highly recommend them.
elias ordenana
Unreliable Service & Inconsistent Technicians Cool Today has been a huge disappointment. Every time they send a technician, it’s someone new who isn’t familiar with my system, leading to inconsistent service and repeated issues. Instead of properly fixing things, they waste time upselling unnecessary services. It feels like they prioritize sales over actual customer satisfaction. There techs don't know and don't even thing of getting a manager to fix your problem they are worthless, won't even give you a call back For the high prices they charge, I expect reliability and expertise—not a guessing game with different techs every visit. If you want consistent, professional service, look elsewhere. They are not it.
Natalie Kawcak
Excellent service! Always responsive and quick to resolved any issues we have. Highly recommend!