Jack Wilson
⭐⭐⭐⭐⭐ Outstanding Service from Start to Finish! We couldn't be happier with Cool Today! Our sales representative took the time to thoroughly explain the entire process and helped us select the perfect system for our home. The installation team arrived right on schedule and worked diligently throughout the day. Both technicians were professional, friendly, and incredibly efficient as they removed our old system and installed the new one. The outcome exceeded our expectations, and we highly recommend Cool Today to anyone in the Sarasota area looking for quality HVAC service. They've earned our complete trust and future business!
Response from owner
November 19, 2025
Other reviews
Andrew M.
Adam was our technician for an A/C issue we were having. Not only did he come out on a Sunday afternoon but he had a great attitude and did a very thorough job and got our unit back working in no time at all. His service and help was much appreciated!
Rob M
Adam was great. Very informative and thorough. Inspected and cleaned the outside unit. Adjusted blower speed to decrease humidity and added 2.5 lbs of refrigerant. Over $900 including maintenance. Don't know where that stands in terms of cost.
Katelyn Wenmark
Update July 29th: After a frustrating day of miscommunication a could weeks ago, a manager called to see how they could make things right. They came back out to provide another service recommended by the technician to make up for all the issues earlier. I also highly recommend requesting Steven Briggs as your technician. He's extremely knowledgeable, thorough, and efficient. July 16th: The actual service was fine, but scheduling and having a technician around when requested was not. Due to circumstances out of my control, my 4-8 window was an issue because I want going to be home until after 5. I called and spoke to someone who put a note in the system to make me the last call of the day from 6-8pm. At 1:30pm, I received a phone call from the technician saying he could be at my house in 30 minutes. This was obviously not going to work for me. After talking with the technician and explaining that I would not be available until after 5, he said he'd discuss it with dispatch and either they'd have to reschedule me or they'd send a different technician out at my requested 6-8 time frame. He said they were putting him on another call and someone would come out to my house later today, or if I preferred to reschedule I could do that. Around 4:15, I received a text message saying the technician was on his way. This would put him at my house before the 6pm time frame. I was not home yet. I called Cool Today to let them know this, and they said the technician was 35 minutes away around 4:30. I had to quickly leave work and try to make it there in time. The person on the phone said the tracker showed the technician 35 minutes away. Only 5 minutes after hanging up the phone the technician called to say he was at my house. So the tracker was incorrect and they arrived when I was not going to be home. Normally, I'd be thrilled for them to come early, but I made a specific request due to my schedule to come at the end of their day. Very disappointed as a member at these major miscommunicated and the many interrupting phone calls while I was working.
Descent Into Gaming
Efficient , knowledgeable, experts. That's what you can expect from this company and it's employees. Highly recommend them as they are a joy to work with. Thanks again!