Jerry Lindberg
We started on the wrong foot when the appointment was canceled by CT, assuring us that we did it, which was not true. A technician came, Alec, I believe and he did a thorough and very professional inspection. We'll definitely continue with CToday for our maintenance.
Response from owner
December 17, 2024
Other reviews
Betsy Madison
I just had Adam Collins fix my AC. What a pleasurable experience. He is very knowledgeable and communicates clearly. Thank you, Adam.
George Washington
I have to say Cool Today is a great company, I own two properties. One of my properties. I first hired this company to do a new A/C unit. They did a fantastic job and a very reasonable price. Ive had them out to service my other property a/c unit and Matt was prompted, friendly and very knowledgeable. He was quick to assess and determine the issue with the a/c unit. Issue solved and unit runs quietly also efficiently now. I would highly recommend Cool Today to anyone who needs a reputable company to handle all your a/c replacement and or repairs ! Thanks Matt and Cool today 😎 for your outstanding services.
Gary Campbell
Adam, the tech, called 30 mins before arriving and was there within the time window that was scheduled. He performed routine maintenance and let me know exactly what he was doing. When he found a couple of issues with our system he physically showed/demonstrated the findings, took pictures and fully explained the issues and potential problems. He did not pressure me to make the repairs, but took time to help me understand the options. He then quoted a fair price, replaced the components needed, cleaned up and made the whole process easy. Adam also asked me to let him know if there were any issues with our system. In short, Cool Today did a great job! Please let Adam know that we appreciated his politeness, honesty and work ethic! Sincerely Gary Campbell
Doug Armbruster
Cool Today was good on the original installation especially after we had issues with control wiring coming down to the first floor from 6 floors above. Their latest service / preventative maintenance visit seemed more focused on upselling me a UV light and surge protector If they were so Important why weren’t they included on my original quote?? Additionally I asked about hurricane straps in addition to clips and the tech was in aware of a hurricane strap is required? But the old one was still connected by a screw laying on the roof. After I met the tech on the roof to discuss the surge protection I discovered the old strap is laying on the roof and not installed. This is a hazard that either should be replaced along with the clips or removed if the clips satisfy hurricane code requirements so the strap isn’t blowing in the wind doing damage to the other units I felt like I was taken on this service call….. The tech however was extremely courteous and willing to do what was asked but obviously seemed trained to upsell on maintenance visits. When trying to sell me the surge protector he had said about half the units had them. When I met him on the roof only 1 unit had a surge protector and the building was equipped with lightning protection which should deal with a lightning surge. I just wanted to know if a surge protector was needed or required and if so why wasn’t included with the original installation.