john cayton

Lorain Surdovel

Very courteous and professional tech came to do my annual maintenance check. Very happy.

Matthew Charland

The first time we called to book an appointment over the phone the technician was prompt courteous and very professional. Called us thirty minutes before, the whole nine yards… So much so that we signed up for their whole home maintenance plan, five stars… no questions right? Well today I lowered my rating one star because I booked a maintenance appointment from their email about an electrical issue we had. 9-12 show up time… I waited until the last 30 minutes with no phone call… so I called in the operator told me sorry they were in a team meeting all morning and are just getting out. They have one other appointment before you. Might be an hour or two. Needless to say I was disappointed that nobody called to tell me any of this as I could have been doing errands or actual work. If they nines they had a team meeting they should have called the day before and notified all am appointments. But now I might have someone show up in the next three hour window…. If they don’t trust me I’ll update this review to a whole new star level. What’s the expression… not mad just disappointed with the lack of communication for their “valued clients”

Byron Winkelbauer

Nikolay came out from plumbing toady and was very professional and did a great job I really appreciate his help. The cost was a little higher than I expected. But overall experience good

L McKanna

Cool Today is the only call you need to make for plumbing analysis and repair. William came to our house that is finally recovering from Helene and he gave us a very professional and practical assessment of what needed to be fixed and exactly how to do so for a reasonable price. We were really pleased with the care and expertise he showed for each project and his ability to solve the mystery of a leak coming from behind a wall. I will be requesting him to be assigned by Cool Today for a few final projects.