John Pforzheimer
I had Cool Today come to get an estimate to remove and clean the dirty coil in my A/C. I was quoted $2400. Got a quote the next day for $800 from Nice Air. The guy from Cool Today did clean the drain pipe from the A/C. Charged me $279.00, poured 2 gallons of hot water in the pipe, and was here for about an hour. Spent most of that time trying to sell me a new unit for $9000-$10,000. The guys from Nice Air cut the drain pipe to find a huge clog. They put a snake in the pipe and did a proper job. Lots of gunk came out. I'll be calling Nice Air from now on.
Response from owner
April 28, 2025
Other reviews
mk
UPDATE: AC went off late last night. Called and a service tech Vince was at the house first thing this morning. Determined it was a clogged float switch for the AC drain. MUCH relieved as it was a quick fix. Vince changed out the 2 UV bulbs and did a full system check. He’s knowledgeable and a genuinely nice guy, which is a plus today! A BIG THANK YOU to the Cool Today TEAM for getting us up and running so quickly!!!! UPDATE: Re the AC Condenser The unit went on the fritz yesterday. Made the call to Cool Today. Bryan was at the house by 8:30p and determined the unit was toast. He reached out to the office and this morning @ 9a the install team of Paul and Carlos were here to swap out the unit. THATS AMAZING CUSTOMER SERVICE!!! (UPDATE: (re Ductwork) Ivan and Victor worked on our ducting issues to resolve an air flow problem we were having in one area of the house. We were impressed that their boss Tom came out to the job to review the scope of work with them. We asked them to access the attic from the garage only and not from the bedroom area due to allergies with dust and it was no problem. They were very accommodating. While we couldn’t see they’re work in the attic what we did see was how neat they were in the prep area in the garage. At the end of the job they went around the house to check the airflow and did a checkup/modification to the air flow from the AC unit increasing the fan speed. Not an easy job but they worked very well together as a team. Thank you
Carol Parker
The service man that came to my house was very polite, explain everything he was going to do and then gave me information about further service.
Nancy Kendall
Jason,Chris and Ryan all came out to work on getting some heat for me and setting up replacing my HVAC. They all kept me informed, were wonderfully polite and supportive and solved the issues. Each of them got a hug and my gratitude. I will definitely use Cool Today in the future
Carl DelloStritto
Dean was great. He called ahead of time. Very friendly and professional. He inquired if I had any issues or questions. He plugged in my master board on second system - it was a little loose. Best of all, he was honest and not pushy to sell me anything!