Lynn Graham
Joseph did an excellent job checking our air conditioner as we had received notice we needed a new AC unit from another company. He was very detailed and thorough in his report with all the information we needed to make an informed decision that our unit was running well.
Response from owner
April 14, 2025
Other reviews
Jack Brown
Cool Today's service has really gone downhill recently. We have used them for over a decade but recently they have failed to follow through. We recently had them do their annual maintenance on our equipment; two days later the coils go bad and no cool. Despite my concern about why they didn't catch this during the maintenance, I agreed to the repair estimate. Three days later and they still haven't got the repair complete. Cool today - more like cool when we get around to it
Nancy Marchell
I signed up for the Home Depot tune up special only to have the appointment canceled by Cool Today after coordinating the date and time with my tenant. I was given another date but prior to this date, my tenant requested an earlier appointment because of a potential cooling issue. Ahmad came over and I was charged 10 times the amount I was quoted. I paid for an overpriced drain flush which would have been prevented if they had not canceled on me the first time. Ahmad said he would call us back to resolve this but never did. I do not recommend this company. ADDENDUM: 4 months later the same AC unit stopped working. I called about the 1 year warranty on workmanship which was emailed to me 4 months ago with the invoice. They looked up my account and stated that there is no warranty to cover this even though it was emailed to me. The person on the phone stated that she was not aware of this warranty and to email it to her. Next thing I know I receive an email from them of the same invoice with the same warranty attached on the third page that was emailed to me 4 months ago. Otherwise, still no response so I ended up calling another company. Shame on Home Depot for working with this company.
Prof. Neil Feinstein
The rep showed up on time and went right to work. At one point he showed my wife a picture and told her that we had mold. She asked to see the mold in our AC unit, and he showed an area that was covered by the filter. He told my wife that it would cost $1,000 for an ultraviolet treatment, and that it would be a little less if we had a contract. Then my contractor came over and looked at the area and told us it was just dirt that could be cleaned with Clorox wipes. If anyone is considering Cool Today, please keep in mind that the reps make a commission by selling you services you don't need.
John McClean
Pleasant technician and explained finding well. I think UV light was overcharged. They always want to add something on a maintenance call.