Mike Benjamin
Prompt service, knowledgeable technicians, pleasant and organized receptionist that answer the phone, and prices reasonable, and all work warrantied that was done. Can't say a whole lot more about this company it has my business and will continue having my business with everything I need. Highly recommend this company for future cooling, plumbing and electricity.
Response from owner
August 20, 2025
Other reviews
Katelyn Wenmark
Update July 29th: After a frustrating day of miscommunication a could weeks ago, a manager called to see how they could make things right. They came back out to provide another service recommended by the technician to make up for all the issues earlier. I also highly recommend requesting Steven Briggs as your technician. He's extremely knowledgeable, thorough, and efficient. July 16th: The actual service was fine, but scheduling and having a technician around when requested was not. Due to circumstances out of my control, my 4-8 window was an issue because I want going to be home until after 5. I called and spoke to someone who put a note in the system to make me the last call of the day from 6-8pm. At 1:30pm, I received a phone call from the technician saying he could be at my house in 30 minutes. This was obviously not going to work for me. After talking with the technician and explaining that I would not be available until after 5, he said he'd discuss it with dispatch and either they'd have to reschedule me or they'd send a different technician out at my requested 6-8 time frame. He said they were putting him on another call and someone would come out to my house later today, or if I preferred to reschedule I could do that. Around 4:15, I received a text message saying the technician was on his way. This would put him at my house before the 6pm time frame. I was not home yet. I called Cool Today to let them know this, and they said the technician was 35 minutes away around 4:30. I had to quickly leave work and try to make it there in time. The person on the phone said the tracker showed the technician 35 minutes away. Only 5 minutes after hanging up the phone the technician called to say he was at my house. So the tracker was incorrect and they arrived when I was not going to be home. Normally, I'd be thrilled for them to come early, but I made a specific request due to my schedule to come at the end of their day. Very disappointed as a member at these major miscommunicated and the many interrupting phone calls while I was working.
Yeannli Martinez
Excellent costumer service , from the moment that we called to make the appointment until The technician arrived to our property, which I must to said Omar El-mneizel was super nice and explained all the benefits that the company offers !!! Excellent company!!! Luis Hernández and Yeannli Martinez
Edie Kaplan
I was pleasantly surprised to meet a lovely young woman who came to my home to provide my air conditioner service. Alejandra was cool, calm, collected and very competent. It was a delight to meet her and she did a great job!
Parker Koons
Charged me $500 for a capacitor, and maintenance membership. Never came back because they can't schedule properly and they showed up while I was working about 5 separate times. Never actually fixed my unit and quoted me $3000 for something another licensed professional did for $450.