Parker Koons
Charged me $500 for a capacitor, and maintenance membership. Never came back because they can't schedule properly and they showed up while I was working about 5 separate times. Never actually fixed my unit and quoted me $3000 for something another licensed professional did for $450.
Response from owner
November 17, 2025
Other reviews
Bill Stollon
On time and very professional! A second opinion needed for an AC repair. Reduced the repair needs and reduced the price with full guarantees. My new go to service organization.
cpl5538
Had them come out on a Sunday emergency call because my AC maintenance was running but not cooling. The tech came out at appx. 89 PM and when she was attempting to tech the capacitor, she noticed that a wire had become separated and burned. She fixed it within minutes and the house started cooling again. We are extremely happy with the service provided by this company, and are highly recommended
Chris Reagan
Purchased new AC units through Costco in September 2024, they contract with Cool Today. Cool Today installed two residential AC units in one day. Friendly, organized and clean team. I had an issue with the thermostats a couple months later (11/25/24). A tech (Isaiah G) came to the house and quickly resolved the problems. Friendly, super smart and helpful. I highly recommend Cool Today for AC install and service needs.
Dan Simmons
In May of 2020 I purchased a complete HVAC system from and installed by Cool Today. To date there have been over 10 failures including 2 condenser fans, one compressor and that ones appears to have failed again. Not only does the system fail over and over again they seem to always take multiple days to even come look at the unit and them inform us it will be 3 to 10 days longer to get the part that has failed, so much for the 24/7 service they claim to have. They really need to learn what real customer service looks like. Obviously I do not recommend this company unfortunately there is not a zero star rating. Additional note don’t try to contact a true customer service person as you will be told they are not available and tell you they will have someone call you back lol don’t hold your breath. By the way the system has a 10 year parts and labor warranty. Not holding my breath it will last that long as it grenades about every 6 to 8 months.