Susan Smith

Mick B

My recent appointment with Jordan Smith for an electrical inspection and ceiling fan installation was no exception! Jordan called me to tell me he is on his way over. He really made sure everything was done right. His attention to detail and pride in his work were super impressive. Thank you Jordan! I like that I can make one phone call to cool today for plumbing, A/C or electrical.

Douglas Kuszajewski

Another excellent job by Cool Today and out tech Ryan Blake putting in our home transfer switch so we are ready for any outages. Ryan was knowledgeable and explained everything to us. Thanks again

Julie DiDomenico

We had our three system maintenance done by Jimmy who was amazing. He checked and double checked everything that he did to make sure everything was done properly. He took his time and did the job right. Today Jimmy brought back our filters that we had to order specially due to size. Again very happy with the service.

Gregory Chamberland

I am extremely disappointed with Cool Today! They were supposed to come yesterday between 12-4. At 4:00, they still haven’t arrived, so I called them. They said they were going to check with dispatch. After a long hold, they came back on and said that the technician got held up at another job and they don’t know the ETA. At 6:00, they still haven’t arrived. So I called them again. After putting me on hold again, they said he is still tied up. He finally called at almost 7:00. He was not very nice and said he is just leaving his job, but he is about 1.5-2 hour away and if I still wanted to come or reschedule. I said I’m going to call the main number to reschedule. He said I didn’t have to do that and that he will do it for me. I said no…I want to talk with them myself. After hanging up, I called and rescheduled for today. The dispatcher said he will definitely be there by noon, maybe earlier because he is quick at jobs. At 12:15 today, I have not heard from him, so I called. Again, they said he got hung up at a job. I explained this is my second time in two days going through this, and I have to leave the house at 2pm for another appointment. She said she will make a note of that, and someone will call me. The technician called me at 12:50 and asked which plan I had and who’s supplying the sink. I told him they are. And then he says he is going to have to reschedule because their supply department closed at noon. What?!?! He said he didn’t have a choice because nobody told him. This is the last straw, Cool Today. This is the worst customer service I have ever received!!!!!!